KORA FEATURES

Everything your business needs to keep moving.

Kora connects the work behind your business—from customer demand and team coordination to services, products, payments and performance.

One connected platform for businesses that serve customers, sell products, or do both. Kora brings everyday operations into a clearer working rhythm.

BUSINESS OPERATIONS

Keep the day moving.

Organise the operational details your team handles every day, with the business context close at hand.

01

Overview and dashboard

See the workspace context, branch activity and operational signals that help your team start the day.

02

Appointments

Manage customer bookings, schedules and service delivery from a shared operational view.

03

Walk-ins and queue

Keep walk-ins visible, move customers through the queue and track active service sessions.

04

Customer records

Keep customer profiles and service history connected to the work your business is doing.

CUSTOMER CONNECTIONS

Make it easier to be found and served.

Kora connects business operations with customer-facing discovery and booking experiences where those capabilities are enabled.

01

Customer management

Maintain customer records and operational history inside the business workspace.

02

Bookings and availability

Present available services and times so customers can book with less back-and-forth.

03

Business discovery

Publish eligible business profiles so customers can discover services and products through Kora Marketplace.

04

QR and storefront access

Connect customers to a business storefront through public profiles and QR entry points.

TEAM MANAGEMENT

Give teams the context to do good work.

Roles, branches and operational permissions keep each team member focused on the work they are allowed to do.

01

Staff directory

Keep staff profiles and employment context organised in one business workspace.

02

Staff invitations

Invite people into the right business workspace without sharing credentials.

03

Roles and permissions

Use capability-based access to control operational, financial and reporting actions.

04

Availability and assignments

Manage schedules, availability and service assignments for providers and branches.

COMMERCE

Bring services and products into one operation.

Kora supports businesses that sell services, products, or a combination of both, with records that keep activity connected.

01

Service catalogue

Manage services, categories, pricing and branch offerings for bookable work.

02

Products

Maintain product records for businesses that sell goods alongside or instead of services.

03

Inventory

Track branch inventory and stock movements where product operations require it.

04

Transactions

Keep posted sales, refunds and reversals separate from unconfirmed payment claims.

05

Payments and receipts

Record and verify payment activity without presenting Kora as a bank or payment processor.

06

Cash reconciliation

Review physical cash sessions, expected balances, counted cash and variance separately from revenue.

BUSINESS PERFORMANCE

Turn posted activity into useful visibility.

Reports are derived from financially posted records and clearly separate operational claims from revenue.

01

Financially verified reporting

Base revenue reporting on posted transaction activity rather than recorded or disputed payment claims.

02

Performance views

Review revenue trends, gross sales, refunds, reversals, average sale, services and provider contribution.

03

Commission accrual

Surface accrued commission amounts from the commission records attached to posted transactions.

04

Cash reporting

Review cash-session custody facts without treating drawer balances as revenue or bank settlement.

BUSINESS STRUCTURE

A clearer foundation for growing operations.

Keep organizations, branches, teams and permissions connected as the shape of the business changes.

01

Organizations

Represent a business as its own protected operating space.

02

Branches

Keep branch context, schedules, services and access scope tied to the right location.

03

Role-based access

Give owners, managers, cashiers and providers only the capabilities their role requires.

04

Business and Marketplace

Run the business through Kora for Business while customers discover and connect through Kora Marketplace.

ONE CONNECTED BUSINESS

Kora for Business on one side. Kora Marketplace on the other.

Businesses manage everyday operations through Kora for Business. Customers discover, book, buy from and connect with eligible businesses through Kora Marketplace.