Account and workspace basics
Start with email OTP access, business setup, workspace selection and branch context.
Kora OSFind the right next step.
Kora Help is organised around the jobs businesses and customers need to complete. Use the pathways below or contact the team when you need direct guidance.
HELP CENTRE
Support for the work Kora already supports.
These pathways describe current product areas without pretending that a full public article library exists.
Appointments and walk-ins
Understand bookings, availability, queues, walk-ins and provider assignment.
Team management
Find guidance for staff, invitations, roles, permissions, schedules and service assignments.
Customers
Learn where customer records and customer-facing booking context fit in Kora.
Services
Manage service categories, pricing, durations and branch offerings.
Products and inventory
Keep product records and branch stock activity connected to the business.
Payments and transactions
Understand recorded payments, posted transactions, receipts, refunds and reversals.
Reports and performance
Use financially verified reports for revenue, services, staff, commissions and cash sessions.
Marketplace and storefront
Explore public business profiles, discovery, QR access and customer connections.
Account and security
Keep access personal, use the OTP flow and contact Kora about account concerns.
NEED A PERSON?
We are here to point you in the right direction.
Kora does not offer fake live chat or a promised response time. Use the official contact details below for a real enquiry.
General enquirieshello@koraafric.comInformationinfo@koraafric.comPhone0302952240LocationAccra, Ghana